Terms & Conditions

Please take time to read through this information carefully.

Please note that by making an appointment with Angela Rose Holistic Therapies you are agreeing to the Terms & Conditions and agree to attend the appointment you have booked.

You can make an appointment by booking through this website direct and paying in full. You will need to complete the online consultation form with your personal information and medical history.

You will receive an email confirmation with important information at time of booking and also a reminder 24 hours before the appointment.

Cancellation Policy:24 hours. Please cancel as soon as possible if a foreseeable event is likely to prevent you from attending, for example, illness or adverse weather conditions. You can rearrange your appointment from your initial email confirmation or contact me direct.

We require a minimum of 24 hours notice to cancel an appointment. Failure to attend an appointment with less than 24 hours notice of cancellation will incur the charge for the full appointment. This is because we may not be able to fill your appointment slot and still need to cover my costs.

Late Arrivals: It is important that the agreed appointment time and duration is adhered to. We appreciate that sometimes, things happen, and you may arrive a little late or need to leave a bit earlier than planned. This is fine but unfortunately we cannot make up the missed time by overrunning or adding time to subsequent appointments.

Confidentiality

All client information and records will be safeguarded by Angela Rose Holistic Therapies and will remain confidential. Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to me without your consent.

Consultation and client treatment details will not be discussed with anyone other than the client, unless the client is under the age of 18 or has a care worker or guardian.

Disclaimer

All therapists work self employed, are qualified and hold their own professional and public indemnity insurance for the services they provide.

Angela Rose Holistic Therapies will not be held responsible for the loss or damage to personal items during your time here.

Clients under the age of 18 years must be accompanied by a parent or guardian. This parent or guardian must give permission for the agreed treatment to be performed and will be required to be present for the duration of the treatment in the room.

Angela Rose Holistic Therapies holds the right to refuse any treatment if a client is physically or verbally abusive or demonstrates inappropriate aggressive or sexual behaviour. Such behaviour may result in a total ban from our services and may also result in criminal proceedings.

Angela Rose Holistic Therapies provides treatments in a variety of forms but none of these modalities are a substitute for professional medical care or counselling. We will not diagnose, prescribe medication or medical treatments of any kind unless we are qualified to do so and will always recommend referral to a GP or other qualified medical specialist or practitioner.

You as the client have a duty to provide accurate and true medical and personal information, to the best of your knowledge, and to keep us up to date with details of any medication, symptoms, medical concerns or treatments you are having investigated or undergoing treatment for.

Last updated 01/04/24